Visit our Elizabeth Street flagship, now open in the heart of Belgravia. Our London store has a beautiful selection of resortwear, ready to wear, swimwear and accessories for all occasions.
Escape into the world of EVARAE at our custom-designed, light-filled space and let our stylists guide you through our collections that take inspiration from nature.
Domestic - United Kingdom
Tracked Express Delivery 1-3 days* - Complimentary
Tracked Express Next Day (Order before 2pm)** - £12.99
Taxes included.
* order placed after 2pm on Friday will be dispatched on Monday.
** excluding bank holidays.
DHL Connect 10-14 days - Complimentary over £200
Tracked Express International 3-5 days - Complimentary over £200
Taxes included.
Tracked Express International 3-5 days - Complimentary over £200
Taxes included.
Once you order has been despatched, you will receive your tracking number. We are not responsible for tracking your order or any delays made by couriers once it leaves our depot. Delivery options are estimated and occasionally couriers may fail to make delivery in the estimated timeframe. Please note, if you have any issue with delivery please contact us within 14 days of expected delivery date to make sure we can open an investigation with our logistic partner.
Cancelled orders will be refunded, minus any costs incurred to us for shipping or duties & taxes that we have paid.
Sale Shipping options are calculated at checkout, please note 'final' sale items are not available for return or exchange
We will be more than happy to offer a refund for pre-order and full-price item(s) during the 21 days from their fulfilment date, provided that the item(s) is in their original unused & clean condition, with labels & protective stickers attached, and in their original packaging.
UNITED KINGDOM
To start your return, please use our return centre and fill out your order number and email address. We will provide a hassle-free returns label on your behalf - handling customs and logistic. The return fee is a fixed price of £8.99 GBP per order - which will be deducted from the refunded total. This is a part of our GoGreen shipping policy - to reduce the impact we create on our planet.
Once your return has been received, processed and accepted by us, you will receive a confirmation email and we will refund your original payment method. Please note it can take up to 10 business days to receive your fund – depending on your card issuer. Any returns that do not comply with our return policy will not be accepted and will be sent back to the original delivery address.
Please be aware, shipping costs are non-refundable, refunds are only on the price of the item(s).
Returns are only accepted through our courier and return-tracked service, any returns sent back by other means that are lost, delayed, or incur customs charges are not our responsibility.
Please note, when you drop off your parcel at one of the official DHL/UPS service points, the parcel will be scanned and verified. You should receive a receipt by email or text from DHL/UPS. Please keep this receipt as it's your proof of return for refund.
EUROPE
To start your return, please use our return centre and fill out your order number and email address. We will provide a hassle-free returns label on your behalf - handling customs and logistic. The return fee is a fixed price of €50.00 EUR per order - which will be deducted from the refunded total. This is a part of our GoGreen shipping policy - to reduce the impact we create on our planet.
Once your return has been received, processed and accepted by us, you will receive a confirmation email and we will refund your original payment method. Please note it can take up to 10 business days to receive your fund – depending on your card issuer. Any returns that do not comply with our return policy will not be accepted and will be sent back to the original delivery address.
Please be aware, shipping costs are non-refundable, refunds are only on the price of the item(s).
Returns are only accepted through our courier and return-tracked service, any returns sent back by other means that are lost, delayed, or incur customs charges are not our responsibility.
Please note, when you drop off your parcel at one of the official DHL/UPS service points, the parcel will be scanned and verified. You should receive a receipt by email or text from DHL/UPS. Please keep this receipt as it's your proof of return for refund.
UNITED STATES
To start your return, please use our return centre and fill out your order number and email address. We will provide a hassle-free returns label on your behalf - handling customs and logistic. The return fee is a fixed price of $40.00 USD per order - which will be deducted from the refunded total. This is a part of our GoGreen shipping policy - to reduce the impact we create on our planet.
Once your return has been received, processed and accepted by us, you will receive a confirmation email and we will refund your original payment method. Please note it can take up to 10 business days to receive your fund – depending on your card issuer. Any returns that do not comply with our return policy will not be accepted and will be sent back to the original delivery address.
Please be aware, shipping costs are non-refundable, refunds are only on the price of the item(s).
Returns are only accepted through our courier and return-tracked service, any returns sent back by other means that are lost, delayed, or incur customs charges are not our responsibility.
Please note, when you drop off your parcel at one of the official DHL/UPS service points, the parcel will be scanned and verified. You should receive a receipt by email or text from DHL/UPS. Please keep this receipt as it's your proof of return for refund.
REST OF THE WORLD
To start your return, please use our return centre and fill out your order number and email address. We will provide a hassle-free returns label on your behalf - handling customs and logistic. The return fee is a fixed price of £45.00 GBP per order - which will be deducted from the refunded total. This is a part of our GoGreen shipping policy - to reduce the impact we create on our planet.
Once your return has been received, processed and accepted by us, you will receive a confirmation email and we will refund your original payment method. Please note it can take up to 10 business days to receive your fund – depending on your card issuer. Any returns that do not comply with our return policy will not be accepted and will be sent back to the original delivery address.
Please be aware, shipping costs are non-refundable, refunds are only on the price of the item(s).
Returns are only accepted through our courier and return-tracked service, any returns sent back by other means that are lost, delayed, or incur customs charges are not our responsibility.
Please note, when you drop off your parcel at one of the official DHL/UPS service points, the parcel will be scanned and verified. You should receive a receipt by email or text from DHL/UPS. Please keep this receipt as it's your proof of return for refund.
EXCHANGES
Should you wish to receive a different size or style, please place a new order on our website and return the existing order for a refund via our returns centre. We cover shipping for the exchange back to you.
Due to the high-volume regarding requests of late returns, we can only consider valid reasons (backed by evidence) for a return & refund. As a gesture of goodwill, we may offer a credit note for anything outside of these conditions.
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